Wren Kitchens - Doncaster

Tara B.

Our Sales Representative went above and beyond to help us get our dream kitchen
The sales rep was extremely knowledgeable and very helpful. Any queries or concerns we had or unsure on the measurements or look he helped us with viewing kitchens in the showroom as well as showing us the different colours on samples rather than just online to get a true colour match. Nothing was too much trouble. The delivery was as per the notification. I had a delay with one item which was delivered and co-ordinated by the helpful customer service team. I have had no issues with the purchase and delivery from Wren. I did use my own installers so cannot comment on Wrens installations. The kitchen looks beautiful and we are so pleased with it all. A great experience.
Date of experience: 22 August 2023

Carly D.

Visits to other kitchen providers had caused confusion and disappointment. I found the standard of customer service poor and choices limited and expensive. This changed when I made contact with Wren.

Their initial home visit and assessment was thorough and instilled confidence.

Soon after I was invited to the Wren’s Doncaster showroom. The environment is superbly designed with a vast array of products and options perfectly presented. The atmosphere was relaxed and the staff were attentive, guiding and supporting in line with my wishes. A bespoke graphic design of my new kitchen was developed through consultation and I was surprised that the price was less than I had anticipated.

An installation date was set and my kitchen fitter and electrician visited to discuss and agree the plan. Wren kept me informed of developments and key dates.

The detailed pre-planning ensured there were no surprises and the installation went ahead as arranged with minimal disruption which was important as I work from home.

Watching my new kitchen take shape was exciting and I was fully updated and consulted throughout the journey. The work surface template visit was well coordinated ensuring no unnecessary delays were experienced and a week later my gleaming new quartz worktops were installed.

A few finishing touches and my beautiful new kitchen was finished. Sitting at my new kitchen island I can honestly say that the finished product exceeds my expectations. Everything is high quality and the detail is stunning. I found the entire process seamless and thoroughly enjoyable. Thank you Wren, you delivered and then some.

Paula B.

Bought our fab kitchen from Wren. Staff helpful and professional at Doncaster store. Quality of units are very good and price is reasonable with various discounts and offers/price matching on electrical goods. VR experience is a brilliant option to assist with design layout - recommend if looking for change in design. Overall great.

Michael H.

Wren Doncaster have just completed fitting our new kitchen. We had great help from Andrew Brooks and Vicky Taylor. The result is excellent and we are very pleased The design and planning was first rate and the fitter Tony Murrell and Zena quartz team were on time and to schedule.Thanks very much!

Nicola

Our experience with Wren has been the definition of positive. Our designer, Richard was brilliant, he listened, guided us, provided top quality coffee and designed our perfect kitchen. We couldn’t be happier.

The fitter picked for us, Jake, did a stunning job with his team and whilst being without a kitchen for 2 weeks, surrounded by boxes and dust wasn’t easy, it wasn’t at all stressful and he handled everything professionally and with ease.

Our only very minor grumble was the collection of our old kitchen by the third-party Wren use who sent a rather small, already half-full van to pick up a huge pile of debris disappearing with no word after taking a fraction of it, but a phonecall to Wren sorted it quickly.

If we ever sell-up and need another kitchen, we wouldn’t hesitate to buy from Wren again.

Danny W.

The entire experience from start to finish was phenomenal. From browsing instore, to our attentive representative Richard who really went over and above with our sale to ensure the kitchen was perfect.
The whole process was so efficient and the customer service was second to none. I would certainly recommend Wren!

G C.

Unfortunately I can only give a 1 star due to failure of contract and were 0% flexible on their error - Yes I got a refund for the part but now I must find someone to finish off the quartz worktop. They wouldn't even supply it for me / another to fit. Everything was great but .. The kitchen isnt finished

Doa E.

The Wren designer was very professional and efficient. I was impressed at the kitchen design and also with their customer care. They were very responsive and were quick to resolve any queries.