William Powell - Banbury

Address: 1 Tramway Rd, Banbury OX16 5TD, United Kingdom.
Phone: 1295701701.
Website: williampowell.com
Specialties: Clothing store.
Other points of interest: In-store pickup, In-store shopping, Onsite services, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Transgender safespace, Quick visit, Checks, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 154 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of William Powell

☎️1295701701

⏰ Open Hours of William Powell

Monday: 9 AM–5:30 PM
Tuesday: 9 AM–5:30 PM
Wednesday: 9 AM–5:30 PM
Thursday: 9 AM–5:30 PM
Friday: 9 AM–5:30 PM
Saturday: 9 AM–5:30 PM
Sunday: Closed

Introduction to William Powell

William Powell, located at the address 1 Tramway Rd, Banbury OX16 5TD, United Kingdom, is a well-respected clothing store with a strong online presence. The store's phone number is 1295701701, and its website can be accessed at williampowell.com.

Specialties and Services

Specializing in a wide range of clothing items, William Powell offers exceptional in-store and online shopping experiences. Some of the other notable points of interest include in-store pickup, same-day delivery, and wheelchair accessible facilities. The store also provides various payment options such as checks, credit cards, debit cards, and NFC mobile payments, catering to the diverse needs of its customers. Additionally, their website boasts a user-friendly interface and efficient delivery services.

Onsite Services and Facilities

In-store shopping
In-store pickup
Same-day delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
LGBTQ+ friendly
Transgender safe space

Customer Reviews and Opinions

This esteemed company has garnered a total of 154 reviews on Google My Business, with an impressive average rating of 4.2/5. Many customers praise the store's excellent customer service, speedy delivery, and high-quality clothing items. For instance, Lindsey Allen expressed her satisfaction with the website, the quality of the items, and the exceptional customer service she received. Her positive experience has led her to recommend the store to friends and family.

Another satisfied customer mentioned the ease of ordering from the store's catalogue and appreciated the speedy delivery. These rave reviews highlight the dedication of the team at William Powell in providing top-notch service and a seamless shopping experience for their customers.

Final Recommendation

For those seeking a reliable clothing store with a wide selection of high-quality items and exceptional customer service, William Powell is an excellent choice. With its convenient location, user-friendly website, and efficient delivery options, the store caters to the diverse needs of its customers. Don't hesitate to visit the website or contact them directly at 1295701701 to explore their extensive range of clothing options. Experience the difference of shopping at a reputable store that values customer satisfaction and quality products.

👍 Reviews of William Powell

Lindsey A.

5/5

Very impressed with website and speedy delivery of item. The item is excellent quality and fit and I will definitely be ordering more items in the future. I have already recommended to friends and family and my husband has already made an order from the catalogue that was provided with my purchase.

Excellent customer service.

Thank you

Lindsey Allen

Martin B. (. B.

2/5

Any returns I.e. size or any reason are changed and a payment taken (not mentioned in their returns policy) to enable the return. Queried at the time upon realising this issue, but to no avail, but there's no warning of returns postage charges prior to ordering.

Clarity of ordering / returns still isn't clear on the website and as such unable to recommend. NOT a free returns policy even on £245 boots.

Flo G.

1/5

I recently reached out to William Powell regarding an exchange for a Christmas gift, only to be informed that my request was denied due to their 28-day return policy. I checked the returns policy at the time of purchase because I knew the gift might need to be exchanged if it was the wrong size, and I was pleased to see that there was an extended festive returns period.

However, I now realize that because the item is on sale, it is technically excluded from this policy. This has been quite disappointing, especially since the item is unused and still in its original packaging. The lack of flexibility feels unfair, particularly during the holiday season when a small gesture of goodwill could make a significant difference.

This experience has significantly undermined my confidence in William Powell's customer service. I expected better, especially given the holiday spirit

Krasi M.

1/5

Do not buy from this company. They have a terrible customer service. I bought a jumper as a Christmas present which turned out to be faulty. Their system asks you not only to upload photos of the fault, but you also ha e to wait until the company carries out its own investigation and completes a faulty goods report before they will issue you with a returns label. On top of that no one will tell you how long this process will take. You do not even get a reference number to acknowledge you refund request so you have zero proof that you have gone through the process.

Richard S.

1/5

Very good on sales and delivery but when something is wrong customer services are the worst ever sham as spoil a good company. My review I sent them they held and not posted as customer services were going to call me but just like the problem with a schoffel jumper at £144 never did so they only publish what they want so you don't get a true picture. I will not use them anymore and advise you not to. Richard

Ollie H.

1/5

The service that my partner and I have received from William Powell has been nothing short of disgusting. My partner purchased me a schoffel shirt for Christmas, which upon opening has got two black stains on it, which has obviously happend before the shirt was packaged. William Powell have refused to take the shirt back as this apparently does not fit with there warranty policy. We will be contacting trading standards to discuss this matter with them. I recommend you steer clear of this company.

Dexter M.

5/5

Ordered a jacket Thursday morning. Correct item arrived well packaged at my chosen destination Friday evening. Good price, great service.

Chris J.

1/5

Avoid. Item didn't arrive, and DPD were blamed, this seems to be a recurring issue....🤔 Refund finally issued, without the £4.95 I paid for delivery! Will shop with a proper online retailer next time.