Westbound Logistics Services Ltd - Basildon

Biraj P.

I can't recommend this shipping company highly enough! The customer service is absolutely fantastic, and Charlotte is a standout. She always goes above and beyond to ensure everything runs smoothly, and her attention to detail is second to none. You can truly tell she cares about her customers and their shipments.

A special mention also goes to Riley, the Commercial Manager, who is always on top of everything. Riley’s proactive approach and responsiveness make a world of difference, especially when dealing with tight timelines or complex requirements.

Their service for importing goods from China to the UK has been flawless. Shipments arrive on time, everything is handled professionally, and I always feel confident my cargo is in good hands. If you're looking for reliability, efficiency, and exceptional customer care, this is the shipping company to go with!

Pete M.

The service I receive from Westbound is Truly brilliant. I’ve been dealing with Westbound now for 18 months I’m not had one issue. The communication is the best. I’ve experience in a long time, especially from all logistics company and nothing is too much trouble..
I would like to mention that Isaac, Klaire and Joshua are an absolute pleasure to deal with.
I get plenty of companies trying to get my business and there is no chance of that given the service I receive from these guys.
Keep up the great work and here’s to 2025.

Mandy R.

We have been using Westbound Logistics for a number of years and they have provided us with an efficient service. The staff are very helpful and knowledgeable with a special mention to Sandra.
Highly recommend them for your logistical requirements.

charlie R.

Westbound Logistics delivered exceptional service throughout the entire process of overseeing the import of our shipment from China. Sharlene and the whole team were outstanding, consistently providing prompt responses to any inquiries. Their service was fantastic! Thanks

e S.

We are glad that we have found Westbound, they have helped us grow our business by facilitating the shipping process from port to port. Their team is always super friendly and easy to reach out to with any questions and queries! Logistics can be a daunting prospect but when you have a really experienced and reliable freight forwarder behind you, it's easier to focus on running and growing your business. Highly recommend them!

Gareth H.

Earlier this year, I switched from Chinese-based shipping companies to Westbound, and I'm happy to report that it's been a great experience so far.

The prices are very competitive, and the customer service has been exceptional. Based on my positive experience, I plan to continue using Westbound for all of my international shipping needs in the future.

Beata M.

We are very pleased to have Westbound Logistics UK as a partner.
Our both companies have been working together for many years and no matter who is on the team, we always receive an exceptional service.
Thank you Team Westbound Logistics UK for an ongoing support.

Rob S.

Great company to deal with and the best prices around, Highly recommend