Three - Banbury

Okay, here’s a comprehensive overview of Three, presented in a formal and helpful style, designed to guide potential customers:

Three: A Reliable Telecommunications Provider

Three is a prominent telecommunications service provider operating within the United Kingdom. They offer a wide range of mobile phone plans, accessories, and related services, catering to diverse customer needs. The company has established itself as a significant player in the market, consistently striving to provide competitive pricing and a positive customer experience.

Location and Contact Information

The specific Three store location of interest is situated at:

Address: 43, Three, Castle Quay, Banbury OX16 5UW, United Kingdom.

For immediate assistance, you can reach them directly via telephone:

Phone: 1295278181.

You can also find detailed location information and opening hours on their official website:

Website: locator.three.co.uk

Specializations and Services

Three’s offerings extend beyond simply providing mobile plans. They operate as a dedicated cell phone store and cell phone accessory store, allowing customers to browse and purchase a vast selection of devices and related items. Furthermore, they function as a robust telecommunications service provider, ensuring seamless connectivity and reliable service.

Here's a breakdown of their key areas:

Mobile Plans (various options and data allowances)
Mobile Devices (smartphones, tablets, etc.)
Accessories (cases, chargers, headphones)
SIM Cards (prepaid and contract options)

Points of Interest and Accessibility

The Banbury location is designed to offer a convenient and accessible shopping experience. Key features include:

In-store shopping: Customers can explore their options firsthand and receive personalized assistance.
Onsite services: They provide services such as device setup, SIM card activation, and plan configuration.
Delivery & Same-Day Delivery: Convenient options for receiving products at home.
Accessibility: The store is equipped with a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity.
Payment Options: Accepts credit cards, debit cards, and other common payment methods.
Quick Visit: The store is designed for easy and efficient service.

Customer Feedback & Reputation

Three currently holds 110 reviews on Google My Business, with an average opinion of 3.7/5. This demonstrates a generally positive reception, with many customers highlighting the helpfulness of their staff. Feedback frequently praises the ability of store associates – like Dale and Andi – to resolve complex issues and secure advantageous deals, suggesting a strong focus on customer satisfaction and personalized service. Several reviews emphasize the friendly and professional nature of the team, particularly regarding upgrades and finding the most competitive pricing.

Conclusion & Recommendation

Based on its comprehensive services, convenient location, and apparent commitment to customer service, Three is a recommended option for individuals seeking a reliable telecommunications provider. It’s particularly noteworthy that the Banbury location boasts accessibility features and a team dedicated to resolving customer issues effectively.

We encourage potential customers to explore their offerings further and to contact Three directly via their website: locator.three.co.uk to discuss their specific needs and discover the best plan for them.

👍 Reviews of Three

Pete J.

5/5

My GF and I went in with a MyFi issue and even though the online team were a nightmare with regards to the issue, Dale and Andi were amazing. Sorted the issue and set us up with a much better deal. Absolute legends.

Billy W.

5/5

Dawn was super helpful with getting my upgrade sorted at the best price possible. Really friendly and professional service!

Carla B.

5/5

I had lost my SIM card. Dawn in the Banbury store managed to sort a new Sim for me in no time. She was extremely efficient and pleasant. This was completely opposite to the experience I had in another Three Store in London last week where I wasted 2 hours of my time and the London store did nothing to sort my problem. I loved the whole experience in the Banbury Three store. They were wonderful!

Alison A.

5/5

I’ve just had the most amazing service in the Banbury Three store by Dale! I went in over my lunch hour today as my email has been hacked and credit card details stolen and I was worried my phone had been compromised too. Dale was very knowledgeable, patient and kind; he put my mind at ease, advising me how to handle the situation. He helped me change my Apple ID to my new email address and replace the cancelled credit card with my new card details among other things. The whole hacking incident had left me feeling very vulnerable but Dale’s kindness and professionalism today has really helped to cheer me up and try and put this whole upsetting experience behind me. Thank you Dale!

Ian F.

5/5

I was unclear about using my phone abroad and the costs involved which seemed to depend on whether or not your contract began before or after 1/10/2021. Luke, the assistant in the shop, was able to give me a clear answer and explain how the costs works.

He offered me some other useful tips for using data abroad which I can easily implement.

All 3 people in our household are on "three" monthly contracts and we have no plans to change as we get good service.

Chris W.

5/5

Harry and Shania were professional and patient. I had issues obtaining service and they stuck with me through the whole process. When I had issues with the SIM card and coverage, Harry sorted me out promptly and without hassle. Polite and quality service at this store.

Richard P.

5/5

Always found Three and mobile phone companies generally hard work when dealing with customer service depts.... but had very good in-shop experience. Thomas was incredibly helpful and explained everything very clearly. Quick, efficient and very good with my toddler son who wasn't in a great mood. Many thanks. Definitely recommend.

Jack H.

5/5

I visited this store last Saturday morning (9th April) to renew two mobile phone contracts. Shelly took care of our contracts with a knowledgeable and professional approach. Shelly made the whole transaction easy and I would recommend this store.