Northumbria Kitchens - Newcastle upon Tyne

Issy K.

So thrilled with our new kitchen. Vivian was available throughout our project to help with the design and advise on installation. She came to visit us at home on multiple occasions to work out the best use of our space and had great ideas. They have a huge range of products and in lovely colours. Everything is great quality and easy to use.

Joy H.

We discovered Northumbria Kitchens on a visit to Kirkharle and were impressed by the quality of the kitchens. We had been thinking of a new kitchen for some time and arranged for Vivienne to come for a home visit. She was full of ideas, suggestions and solutions to problems with layout.
It took a few weeks for work to begin but Joe, our fitter, was always on time, diligent and a pleasure to have around. Vivienne kept her finger on the pulse and did a few home visits to make sure we were happy and to answer any questions that arose. We did experience a couple of delays but this was down to the supplier and Vivienne was soon on to them. She expected nothing less than perfection.
The experience on the whole was very positive and we are delighted with our new kitchen. We feel confident that in the unlikely event that any problems should arise, then we could call on Vivienne for support.

Pam R.

I am so happy with my Kitchen which I have recently bought from Northumbria Kitchens. Viviene is very knowledgeable and she tries her very best for you.

Shaun B.

There is an old saying about the proof of the pudding… My wife said I should wait until I had tasted the proof before I wrote the review. I have to say – delicious!

Vivian has been so flexible and helpful over the period and has kept in touch throughout. She visited us on several occasions to confirm measurements as the building work progressed, and tweaked plans to accommodate changes and has been really flexible when the schedule changed.
It has taken a while to get to our finished kitchen, because of the scale of the building work we had to do, but it has been worth the wait. Over the 9 months it has taken, at times I felt like giving up, but every time I did, Vivian was there with encouragement and a friendly ‘it will be worth it in the end’, and she was right. From the initial meeting to the final fit, Vivian has done all she could to provide us the best kitchen she could for the budget we had. Her drive and passion to get things just so is fabulous, and combined with Joe, who spent time and effort to make things perfect when it came to fitting, it’s not surprising the end result is as good as it is.

ROWENA

We first visited Northumbria Kitchens showroom and met Vivian about 1 year ago. At the time we were in the early stages of planning a kitchen/diner and utility extension and all we had with us was the architect's plans. Having had experience of other well known North East kitchen companies and having travelled as far down as Harrogate to view showrooms we were immediately struck by how warm, friendly and helpful Vivian was. From the beginning she could not do enough and tried her best to provide guidance whilst sticking to the brief, within the budget we had set for both a kitchen and utility. Vivian was constantly accessible by phone, text, email as well as visiting the site on a regular basis. She was able to deliver exactly what we had requested at a fair price and after what was a complex build, both rooms have been fitted and are nearly ready to be enjoyed. The quality of the furniture is excellent and Joe, her kitchen fitter worked very diligently and professionally, hand in hand with our building contractor, doing his best to ensure we got what we requested. Vivian was able to recommend suppliers for the appliances as well as the stone - special mention to Paul who again was able to deliver exactly what we requested for the kitchen tops.
Thank you! I look forward to coming back for some bedroom furniture....

Mary B.

The team ably helped me through my first ever kitchen refit and no question was treated as too small! The design, quality of products and workmanship have all been great and the overall result is fabulous. The odd small supply issue was rectified promptly. I appreciated the personal approach.

Peter A.

Hi Vivian

Just thought I would drop you a line as we've now had the new kitchen for a few months so we can fully assess and appreciate how much of an improvement it is.

While we knew pretty much what we wanted in terms of layout and style, your guidance on the selection of the actual kitchen units and accessories and your suggestions on various details were extremely helpful and welcome and we are now seeing the practical benefits.

We always expected that full replacement of our kitchen and utility room would be a time consuming and disruptive project, however, your work planning and supervision were excellent and the contractors that you used were exceptionally good ...... a special mention though for Joe who, as the kitchen fitter, was always the focal point and he was brilliant.

The guys all worked well together and were happy to fit in with their respective elements of the project and also with the two local contractors that we personally appointed for wall tiling and decoration. At times it was a bit of a building site but they all respected our property and worked long hours (thanks again Joe) to get the project completed as soon as possible

Once again thanks for your help and expertise ...... we are happy to recommend your business to prospective customers

Regards

Trevor & Beryl

Josh H.

Brilliant staff, Great range of beautiful kitchens!