My Fathers Heart - Sheffield

Chris S.

Very professional company and a pleasure to work with. We purchased a Siematic kitchen from MFH, quite a large project and the first time we have used this company so I was a little nervous. I didn't need to worry, Chrissi listened carefully to our requests and produced a creative design which looks superb and suits the house perfectly. Chrissi has great attention to detail and Jonathan managed the schedule efficiently, snags are inevitable with a project this size but all were dealt with quickly and effectively without fuss. All of the trades people working on the project were professional, helpful and showed great pride. Graham and Aaron are real craftsmen and the results reflect this. Very happy with MFH and the Siematic Kitchen.

R A.

A truly amazing experience for a kitchen refit - from overall design (ideas on innovation and practicality) through to the installation and completion. I can only praise the whole team for the delivery of a fabulous kitchen - special thanks to :

1. Chrissi (designer), I am truly blown away with the look and general practical working of the kitchen
2. Installation team, for a superb end result attention to detail and craftsmanship is 2nd to non
3. Artisan Stone, amazing worktop and again the quality and finish is amazing
....and finally to Jonathan for pulling all this together and delivering a kitchen of exquisite quality - as you originally told me it would be 🙂
So thank you all vert much

(Before and after pictures )

Jayson G.

Appalling company to do business with. Only paid after we threatened legal action.

An extremely unprofessional, time-wasting managing director who appears to have nothing better to do with his time than to make up bizarre and spurious excuses to try and knock amounts off supplier invoices.

My Fathers Heart (in collaboration with their architectural design partner) contracted my company to make 2 resin tables on behalf of a customer of theirs in Carlton-in-Lindrick. They supplied the timber themselves as they had already purchased it, they also estimated the amount of resin needed.

It turns out the timbers weren’t fully seasoned or kiln dried and were cupping and sapping badly. Despite the timber being a nightmare to work with, we persevered, and the first table was completed and delivered to their customer.

Their architectural designer posted on Instagram: “…this beautiful bespoke 4 metre dining table has now arrived in the client’s home, such an amazing piece to finish off the open plan kitchen and dining area. Stunning as usual…”

After more difficulties with the second table (again due to sapping and cupping) we completed it and on the 11th of May their architectural designer posted on Instagram: “…Another bespoke dining table complete to adorn the dining area of our client’s home. An amazing piece of cedar wood finished with a black/grey metallic resin…”.

So, no dispute that they were very happy indeed with the tables, (photos attached) but when it came to paying, that was a different matter.

MD, Jonathon Coulthard tried to get additional items that he’d already approved weeks before, deducting from our invoice. It seems he has very little grasp of what he approves on projects and what he doesn’t. When it was pointed out that he’d already approved them he tried another tack. He tried to deduct £204 + Vat to cover the costs of HIS OWN van driver delivering HIS OWN substandard timbers to OUR workshop. He then attempted to charge us £41.82 + Vat for a FULL tin of varnish that he’d supplied, we’d used 25% of, and he’d taken the reminder back! And most bizarrely of all, he wanted to charge us for the clear air zone charges that HIS OWN van had incurred in coming out of Sheffield!

In almost 40 years of business, I’ve never come across such an unprofessional and inept individual running a company. I wouldn’t recommend My Fathers Heart Ltd to anyone under any circumstances.

Jane P.

The whole process from initial consultation to the final completion was handled very professionally. The designer listened carefully to how we used the kitchen and produced an initial design. After a few modifications we were more than satisfied with the proposal. The work was project managed efficiently and a timetable for the work was provided. We were informed if there were any changes as the work progressed. Not only were all the trades people very skilled in their work but were also helpful and kept the mess to a minimum. We are delighted with the outcome.

David H.

We recently asked My Fathers Heart to redesign and install a new kitchen and could not be more pleased with the final result. Chrissi listened to our requirements and produced a fantastic design that exactly suited what we were seeking. The installation team did a great job - super workmanship, attention to detail and clean and tidy throughout. A couple of items were damaged in transit and these were replaced without any quibbles. Thanks to Chrissi, Jonathan, Graham, Aaron and all of the MFH team on a job well done. Special thanks also to Artisan Stone for beautiful worktops and great workmanship.

Stephen G.

A very professional service from start to end. Designed the kitchen around our needs and gave us suggestions and recommendations beyond our original ideas. The design team was very attentive in the detail and the project management including installation was a very smooth experience the craftsmen obviously taking pride in their work. Great follow up customer satisfaction after installation Would highly recommend this company to anybody looking to replace or update their kitchen.

John R.

We have recently had a new kitchen installed by 'My Father's Heart', largely as a result of a recommendation from a friend. Though the whole process took longer than we expected, as a result of factors beyond the control of this first class business, we cannot speak highly enough of 'My Father's Heart' and all the separate tradesmen servicing the business. From the outset, the attention to detail and customer care we experienced at the hands of those with whom we interacted was second to none. They were polite, efficient and extremely attentive and responsive to any queries that we had.

A prime example of the high standard of customer care and attention to detail that is typical of 'My Father's Heart' occurred when, on a visit to check the work in progress, Jonathan (the owner of the business) noticed a minor scratch on the paintwork of the built-in dishwasher which had been made during the installation of the quartz worktop,s a scratch which I had escaped my notice. Jonathan immediately called the decorators and asked them to call round at the end of that day to repaint the door of the dishwasher.

We would also like to single out for special praise the young kitchen designer, Sammy, who, in addition to designing the kitchen, project managed its installation and completion. Ours is a small kitchen in which space is at a premium, so the task of creating a design which fulfilled our requirements was no easy task. Sammy delivered the goods with aplomb, in addition to which her project management was extremely efficient. She is a credit to the HE institution at which she studied design: a stunning success story.

We would also highly recommend the cooking demonstration sessions to which customers are invited: highly informative and enjoyable occasions.

John and Sue Roe

Swati J.

My Fathers Heart gave me the exact Kitchen I wanted. Chrissi's designs and Jonathan's supervision of the work took the stress out of getting the job done. They were efficient and always available to address concerns. The products used were of a very good quality, and though they are not cheap, they are worth it.