Marks and Spencer - Banbury

Address: M40 Unit 11 Gateway Retail Park, Ruthvenfield Road, Banbury OX16 3ER, United Kingdom.
Phone: 1295203056.
Website: marksandspencer.com
Specialties: Supermarket, Children's clothing store, Convenience store, Currency exchange service, Department store, Men's clothing store, Wholesale market, Women's clothing store.
Other points of interest: Delivery, In-store pickup, In-store shopping, Onsite services, Same-day delivery, Great produce, Wheelchair accessible entrance, Wheelchair accessible parking lot, Food, LGBTQ+ friendly, Quick visit, Batteries, Cash-only, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 827 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Marks and Spencer

☎️1295203056

⏰ Open Hours of Marks and Spencer

Monday: 8 AM–8 PM
Tuesday: 8 AM–8 PM
Wednesday: 8 AM–8 PM
Thursday: 8 AM–8 PM
Friday: 8 AM–8 PM
Saturday: 8 AM–8 PM
Sunday: 11 AM–5 PM

Marks and Spencer: A Comprehensive Overview

Marks and Spencer, a prominent British retailer, has been a staple in the fashion and grocery industry for decades. With a wide range of products, from clothing to food, and a commitment to quality, the company has earned a loyal customer base. Located at Address: M40 Unit 11 Gateway Retail Park, Ruthvenfield Road, Banbury OX16 3ER, United Kingdom, this particular store offers a convenient shopping experience for those in the area.

Emerging from the Gateway: Marks and Spencer's Banbury Store

The Banbury location of Marks and Spencer is easily accessible, situated in the Gateway Retail Park. This store offers a variety of specialties, including a supermarket, children's clothing store, and convenience store, among others. The currency exchange service is an added bonus for travelers and international shoppers.

Specialties and Unique Features

Department store and men's clothing store cater to fashion-forward shoppers
Women's clothing store offers a wide selection for ladies
Wholesale market for bulk shoppers and businesses

Convenience and Accessibility

Customers can take advantage of various services such as delivery, in-store pickup, and in-store shopping. With onsite services and same-day delivery, getting what you need is hassle-free. The store prides itself on providing great produce and a variety of food options to satisfy any craving. Accessibility is a priority, with wheelchair-accessible entrance and wheelchair-accessible parking lot available for those in need.

LGBTQ+ Friendly and Quick Visits

Marks and Spencer is known for its LGBTQ+ friendly atmosphere, making it a welcoming environment for all shoppers. For those looking for a quick visit, the store offers essential items like batteries, and accepts payment methods such as cash-only, debit cards, and NFC mobile payments, including credit cards.

Customer Reviews

The Banbury Marks and Spencer location has received an impressive average rating of 4.2/5 with 827 reviews on Google My Business. One notable review praises the exceptional service provided by an employee named Louisa, highlighting the store's commitment to friendly, helpful, and efficient customer service.

Final Recommendation

👍 Reviews of Marks and Spencer

Danielle W.

5/5

We were served last week by Louisa- (hot chocolates- special ones!) she was friendly, helpful and efficient. We appreciated the service received.

Nisha S.

2/5

Generally happy but on the last 2-3 occasions I've gone in to buy from the Plant Kitchen range - disappointed.
The 1st time I couldn't find the range, I was told that they no longer keep all the Plant Kitchen items in one place, but they are interspersed with the same type of items which could be normal vegetarian/ non veg.
I did find the Mac N cheese on that occasion. 2nd time they didn't have any, and today - throughout the whole food hall there were literally only 2 items (main meal) that were Plant Kitchen! My item no where to be seen.
The staff were helpful and tried to look also, but to no avail. They too couldn't understand why the range could t be kept in one place making it easier for the consumer.

I'd like to know if M&S are phasing out plant based food?

I hope someone in authority sees this to reply.

BANKSY

5/5

We love Mark's & Spencer. No lidi.or Asda.Tesco 👳‍♂️🙍‍♂️👰🧙‍♂️👨‍🎤💂‍♂️👳‍♀️Riff Raff here only really Posh people like us. .we wish they would offer a shoe shine service while we wait in the cue..lots of great deals for the poor people

John B.

2/5

Good selection, but poor service. The click and collect process is awful and takes a huge amount of time if there’s a queue. The cafe is regularly left in a poor state with tables failing to be cleared. On a recent visit I counted 24 dirty tables. A very poorly managed store.

Tim R.

5/5

Nice big store, plenty of choice. Good facilities like the cafe and toilets. Free samples in the food court! 👌😁

Ben S.

5/5

Me and my friend matt went in to buy Christmas jumpers and was served by a guy called Leo

He was so nice and we had a great laugh

Well done Leo on your excellent customer service skills!

Laura R.

5/5

Lovely store, great range, well stocked and really clean and tidy.
This store is always a pleasure to visit. Staff are lovely too. Really love the choice in the free from range on offer.

Jan L.

2/5

This store boasts customer service, not in the cafe. Its been stripped to the bear minimum including choice of food on the menu. You eat sandwiches out of a box, there are no plates, no napkins, the ambiance is soulless, indifferent staff (no offensive just impersonal). Wasn't busy on the day I visited, yet I walked past five, yes five tables before I found one clear to sit at. Staffing levels don't appear to be an issue here, just needs a manager who will oversee what is going on. M&S are taking customers for granted and it shows. How lucky they are the visitors are here for other reasons.
Compare it with Waitrose just down the road, chalk and cheese in every respect..