HiQ Tyres & Autocare Banbury - Banbury

Okay, here’s a detailed description of HiQ Tyres & Autocare Banbury, presented in a formal and helpful manner, suitable for someone seeking reliable automotive services:

HiQ Tyres & Autocare Banbury: A Trusted Automotive Service Provider

HiQ Tyres & Autocare Banbury is a well-regarded automotive service center located in the heart of Banbury, Oxfordshire. They’ve established themselves as a dependable resource for a comprehensive range of vehicle maintenance and repair needs. The center is strategically situated at 4 Gatteridge St, Banbury OX16 5DH, United Kingdom, making it easily accessible to residents and visitors alike. Clients can reach them directly at Phone: 1295804080, or explore their services online via their website: Website: hiqonline.co.uk.

Specialties and Services Offered

While specific specialties aren't explicitly listed, the general reputation and service offerings suggest a broad skillset within automotive care. Customers can expect services including, but not limited to, tire changes and fitting, vehicle diagnostics, exhaust system checks, oil changes, and general mechanical repairs. The emphasis appears to be on providing a full-service experience, addressing a variety of vehicle needs. The facility clearly prioritizes customer satisfaction and strives to deliver solutions that are both effective and cost-conscious.

Accessibility and Amenities

HiQ Tyres & Autocare Banbury demonstrates a strong commitment to inclusivity and convenience. The location boasts several accessibility features, including a wheelchair accessible entrance, wheelchair accessible parking lot, and wheelchair accessible seating. For added comfort and practicality, the center offers in-store pickup and in-store shopping. Furthermore, they provide essential amenities such as a restroom and complimentary Wi-Fi. Modern payment methods are accepted, including credit cards, debit cards, and NFC mobile payments.

Customer Feedback & Reputation

The company currently holds 26 reviews on Google My Business, reflecting a significant level of customer engagement. The average opinion is 4.8/5, indicating a consistently positive experience for the majority of patrons. Feedback suggests a strong focus on knowledgeable and professional staff, with many customers highlighting the helpfulness and reassurance provided, particularly regarding vehicle noises and diagnostic explanations. There's a clear appreciation for honest pricing and reliable service—a sentiment echoed by customers who conduct price comparisons before choosing HiQ Tyres & Autocare.

Key Information & Recommendations

| Feature | Detail |
|----------------------|---------------------------|
| Address | 4 Gatteridge St, Banbury OX16 5DH |
| Phone | 1295804080 |
| Website | https://www.hiqonline.co.uk/hiq-centres/banbury |
| Accessibility | Wheelchair Accessible |
| Payment Methods | Credit/Debit Cards, NFC |

👍 Reviews of HiQ Tyres & Autocare Banbury

Katrina F.

5/5

First time visiting today and what a gem this garage is. Becky was extremely helpful and professional. And the guy who did my tyres and checked my exhaust (didn’t get his name) was really helpful and knowledgeable and he reassured me that the noises my new car it's making are normal and explained why. Tyres were a great price too and I rang around to check prices elsewhere first. So pleased to find an honest reliable garage I can trust.

Faquanto

5/5

Highly recommended! First time customer. Fitted four new tyres and an MOT. Lady at reception very friendly and efficient. Car was ready to collect after two hours. No fuss. Will definitely use again

Richard T.

5/5

Superb service from HiQ Banbury, had 4 tyres fitted to my Audi, super efficient, quick to fit, great price, well done HiQ

CJ S.

5/5

Booked to have 4 tyres fitted on my old classic VW, Becky was super helpful getting in my requested brand, spec etc due to load rating, received excellent customer service from a friendly and knowledgeable professional. I would have no hesitation in recommending to anyone and Becky is a credit to the business.

Russell F.

5/5

Visited in Friday for two tyres on my soons Corsa, the staff could not of been more helpful, best price around a superb job!! Also a waiting room although I dint need it as they were so quick in carrying out my work. Well Done HiQ

Sabrina P.

5/5

Great customer service from the lovely manager. She was a star who saved my day. Thank you.

Dean B.

1/5

Booked in on Thursday to have work done on Tuesday. Got a call less than 24 hours before appointment to say they can't do the work.
I've never heard of a garage turn down work due to parts being supplied for them, you're being paid for the labour of fitting.

You definitely didn't invite me in to "price up" anything. You flat out refused to do the work, wasting 5 days of my time when I could have found somewhere else earlier that would do the work.

So a 1 star review is definitely warranted on this occasion for such poor communication and lack of any service provided

nish M.

5/5

Just used this fantastic new garage. Rebecca the centre manager was honest and trustworthy. Good to see a female in this industry. Will definitely use them again and recommend to friends. Car is serviced and ready for the winter months ahead.