Frontline Bathrooms Ltd - Pontefract

Frontline Bathrooms Ltd, a prominent supplier of building materials and bathroom supplies, is a well-established company based in the United Kingdom. Located at Industrial Park, Unit 4 Green Ln, Featherstone, Pontefract WF7 6TA, this business offers a wide range of products and services to cater to the diverse needs of its customers. Their phone number is 8454702424, and their website can be found at frontlinebathrooms.co.uk.

The company specializes in providing top-quality building materials and bathroom supplies, making them a go-to choice for both residential and commercial projects. Frontline Bathrooms Ltd prides itself on its extensive product range, which includes everything from tiles and fittings to accessories and fixtures. Their commitment to offering the best products at competitive prices has helped them build a loyal customer base in the region.

In addition to their extensive product offerings, Frontline Bathrooms Ltd also provides valuable services such as delivery and in-store pickup. The store is wheelchair accessible, with both a wheelchair accessible entrance and parking lot, ensuring that all customers can access their products easily. The company also accepts various payment methods, including credit cards, debit cards, and NFC mobile payments, making it convenient for customers to complete their purchases.

With a total of 53 reviews on Google My Business, Frontline Bathrooms Ltd has garnered an average rating of 3.6 out of 5 stars. This feedback highlights the company's commitment to customer satisfaction and its ability to deliver high-quality products and services.

For those seeking a reliable and knowledgeable supplier of building materials and bathroom supplies, Frontline Bathrooms Ltd is an excellent choice. Their extensive product range, convenient location, and exceptional customer service make them a top contender in the industry. To learn more about their offerings or to place an order, visit their website at frontlinebathrooms.co.uk or contact them directly at 8454702424. Don't miss out on the opportunity to transform your space with the help of Frontline Bathrooms Ltd.

👍 Reviews of Frontline Bathrooms Ltd

just M.

1/5

Had the misfortune to buy a frontline loo from a plumber merchant . Install turned the water flushed several times all ok so I thought . Had a call from the customer they had a leak in the ceiling below . Tested and tested couldn't find a leak anywhere . Cut the silicon seal pulled the loo and it was soaking under the u bend the sealant held all the water inside and it was leaking through the the screws holes screws into the ceiling below . The water was coming from the casting air holes inside the casting not visible the toilet was leaking internally between the two casting . Frontline recommended was seal the casting holes with silicone which means the whole of the void between the casting would be full of water . This didn't work .it continued to leak . The merchant replaced with another exactly the same issue and another . In total I had five loos the fourth one was so deformed it didn't sit square on the floor . Eventually received one that did work and not leak it's outlet was in completely different position and to change soil stack and water feed . .no apologies or contribution to my labour costs . Lost a good customer . Never will use again . They were fully aware of the issue must have received a container full of defective toilets continued to sell and sent them out to gain revenue totally disregard for its customers and lack of quality control . The fourth misshapen toilet was dumped on the counter of the plumber merchant for everyone to see how deformed it was it was quickly remove to avoid any embarrassment in the showroom .

Daniel B.

5/5

Great Customer service, Adam delivered a shower tray to us and unfortunately it was the wrong size and finish due to a mix up with product numbers. Adam helped us order a replacement tray and delivered it the following morning at 6am so we could get it installed before our tiler was due to start.
Amazing service and brilliant experience overall.

Adam D.

1/5

Useless customer service. Just direct you back to retailer and tell you they have to contact us on your behalf. Really not helpful when you have a spare parts issue

DC

1/5

I'm building a house. Shower was delivered and set aside in an enclosed secure garage until needed, and remained in the two large boxes it came in. Upon opening the box to fit, it contained damaged goods which had in my opinion been repackaged before it came to me. Images as opened. They will not take refund or exchange so I've had to buy a replacement elsewhere. It is totally unreasonable to expect a purchaser to open two large boxes containing a shower enclosure and check everything upon delivery in my opinion. Delivery was only about a month ago and it's clearly all boxed as per the images. Gutted.

Ben

1/5

Having an absolute nightmare experience with Frontline Bathrooms who are refusing to refund us for an Aquaglass shower screen (c.£450) that leaks. Confirmed by bathroom fitters that the screen is faulty and leak is between glass and black frame. Refusal based on the fact the fitters have tried to ease our day to day flooding by sealing between the glass and frame (apparently this is against manufacturer guidelines… guidelines that we were never made aware of). Classic case of non existent customer service or empathy, communication from the company is so blunt. Hard to see where we go from here so others should be warned these products are non refundable, even if faulty.

Lizzie L.

2/5

The number to speak to them is a premium rate number so I have been charged over £5 for a few minutes call without warning. The first call they were meant to transfer me to customer service and I was put on hold and no one answered. When I did speak to someone they were helpful and efficient but it turned out the measurements in their brochure for the unit i was enquiring about was incorrect so just as well I did check before ordering.

Neil M.

1/5

Lifetime warranty is worthless. My Shower tray supplied by Frontline cracked after 2 years, I contacted the retail company who supplied the bathroom, who then contacted Frontline, whose customer service team then contacted their supplier to handle the warranty, who promptly replied that the company who fitted the bathroom were to blame. Needless to say, the fitting company accept no blame for this part failing after just 2 years use. I`m now left in a position where 4 different companies involved in the supply and fit of my bathroom have all denied any warranty liability. This has left me with a full shower cubicle that will need to be ripped out & replaced at a cost to myself of around £1000 and apparently no-one is to blame other than me for believing that a company who offer a "supply only" service, would honour a "lifetime warranty" when a part that they sourced and supplied has failed. Don`t use Frontline, find another supplier.

Jaillan Y.

1/5

I've ordered a few products from Frontline bathrooms and but it was a LOT of effort to do so, and when I checked my phone bill all the phone calls to try and get to the bottom of why certain products listed on their website are not actually available after all cost me more than £35 on their crazy-priced premium rate phone line. This seems like a literal scam to me.