First 4 Logistics - Newhaven

Okay, here’s a detailed description of First 4 Logistics, crafted with a formal and approachable tone, suitable for someone seeking logistical solutions:

First 4 Logistics: A Reliable Logistics Partner

First 4 Logistics is a well-established and comprehensive logistics provider operating from its headquarters at Logistics House, Beach Rd, Newhaven BN9 0BX, United Kingdom. Their contact number is Phone: 1273458620, and you can find further information and explore their services on their website: Website: first4logistics.co.uk. They pride themselves on offering a diverse range of services designed to meet the specific needs of businesses across various sectors.

Comprehensive Service Portfolio

First 4 Logistics distinguishes itself through its extensive service offerings. They specialize in a broad spectrum of logistical activities, including:

• Logistics Service: A core service encompassing all aspects of transportation and delivery.
• Courier Service: Fast and reliable delivery for smaller, time-sensitive shipments.
• Distribution Service: Efficient distribution networks to reach a wide customer base.
• Freight Forwarding Service: Managing the complexities of international shipping.
• Shipping and Mailing Service: Solutions for both domestic and international mail and package delivery.
• Shipping Company: As a dedicated shipping service provider.
• Shipping Service: A broad range of shipping options available.
• Storage Facility: Secure and organized warehousing solutions.
• Trucking Company: Transportation services utilizing a fleet of trucks.

Location and Accessibility

The company’s Newhaven location provides strategic access to key transportation routes. They offer onsite services, suggesting a level of support and resources available to their clients. Furthermore, First 4 Logistics demonstrates a commitment to inclusivity by providing a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring accessibility for all visitors. The positive feedback regarding their staff’s helpfulness and promptness indicates a strong focus on customer service.

Customer Feedback & Reputation

First 4 Logistics currently holds 131 reviews on Google My Business, reflecting a significant level of customer engagement. The average opinion is 4.2/5, indicating a generally positive experience. Anecdotal evidence suggests a strong emphasis on responsiveness and a willingness to go the extra mile, as highlighted by customer accounts of swift issue resolution and dedicated support staff like Victoria and Ellie.

Recommended Contact & Further Information

For anyone seeking a reliable and versatile logistics partner, First 4 Logistics presents a compelling option. Their comprehensive service range, combined with their accessible location and demonstrated commitment to customer satisfaction, make them a strong contender. We strongly recommend visiting their website at first4logistics.co.uk to explore their services in detail and to initiate a discussion about your specific logistical requirements. Don't hesitate to contact them directly via phone at 1273458620.

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👍 Reviews of First 4 Logistics

Arlef S.

1/5

They don’t know the meaning of Fragile. Their delivery guy tried to smash our door to know if everyone is around.

No option to leave in safe place.

Susan M.

5/5

My parcel was sent to my previous address by mistake and when I contacted the firm, which was remarkably easy ( many thanks to the charming and extremely efficient Victoria) they diverted it and is still arrived on the designated day.

Philippa S.

4/5

Brighton depot are all very friendly and helpful, particularly Victoria and Ellie. Always do what they can to help in a very timely manner.

Charles C.

1/5

Extremely bad customer service. My delivery was failed due to me not being home, which is fair enough. Got sent an email with contact details to either arrange redelivery or collection from Newhaven (I live in Worthing). Woman on the phone told me I could come next day first thing (8am) to collect. After a 45min drive on a Saturday morning I was told that I couldn't collect my parcel and that I had to come back Monday or arrange a redelivery. Massive miss communicating within the customer service department. What a let down...

*Edit*
After arranging a redelivery in person on the day I attempted to collect (Saturday morning) they told me I would receive the delivery on Monday. Haven't received any tracking information via email so I called to find out what delivery slot I had been allocated only to find out that it hadn't been arranged for delivery at all.... that's now twice that the customer service has been absolutely shocking from First 4 Logistics. I now have to wait another 24hrs to receive a delivery that was supposedly "over night". God help anyone who receives delivery's from these guys in the future. What an absolute shambles of an operation.

Nick R.

5/5

This is the best delivery company I've dealt with in ages. I had two missed deliveries because my buzzer wasn't working. Gemma replied to my email within five minutes and sorted delivery for the next morning. Marco the driver was very apologetic for the missed deliveries and incredibly courteous. Thank you both very much. Brilliant customer service.

Hilary P.

5/5

Fantastic service! I had two missed deliveries & was concerned my parcel wouldn’t be delivered in time for my internet installation.. Lisa kindly rearranged delivery for first thing.. super happy and such a difference to most delivery companies. Thank you 🙏

Phil S.

1/5

tried to deliver to the wrong address, and had no notification of this, I had to discover it myself on the tracking. they were completely uncontactable for 2 days. then when they finally got back to me the parcel wasn't on the van. I'm still waiting for my overnight delivery 3 days later. the tracking information has now vanished from the website
edit: Thomas that's not a valid email address

Roger P.

5/5

An outstanding delivery company: the communication was first class, the delivery was right on time and the delivery driver went out of his way to find me and hand over the parcel. Other drivers from other companies just seem to dump parcels if one does not answer the bell in 10 seconds and one sees the disappearing van if lucky!!