Falcon Kitchens & Bedrooms Ltd - Washington

Margaret H.

This is our second kitchen from Falcon Kitchens. The first one lasted 20 years and still looked good but I wanted a change. First class service from start to finish. No pressure sales, just good advice from trustworthy guys. We're so pleased with our new kitchen and we would highly recommend them.

Glen R.

Let’s start with the conclusion for those who want to get straight to the point – we have a fantastic new kitchen from Falcon and can’t fault the service from Ian & Neil in the showroom and the craftsmanship of the fitting team – Kev, Scott & Peter.

For those who want to know more, we were undecided about what we actually wanted, and Ian encouraged us to visit the showroom to discuss options and we never looked back. We dithered over layout and had a complete re-think after Ian drafted an initial design and he was ever so patient with our back and forth over a couple of weeks that ended in a complete redesign. Lots of debate thereafter about which Neff appliances to choose (excellent kit and I would not go back to ‘standard’ Highstreet appliances) but we got sorted and the job booked in.

Ripping out the old kitchen (Kev - also fitter for new kitchen) and getting walls and ceiling rewired (Scott) for appliance moves and spotlight installation followed by patching plaster back up and skimming (Peter & co) is a messier business than I imagined but having a dusty house for a couple of weeks is massively outweighed by the end result. These lads are proper grafters and worked into the evening and weekends when needed to get the job done (while always asking if it was OK to work ‘after hours’). Ian or Neil visited most days during the project and were always available to talk when not there. The only minor hitch was a delay by Neff in supplying one of the appliances, but Ian came out immediately to fit it once it arrived. We’re enjoying the new kitchen and know that we’ll get great follow up service should we have any problems (and none to report four months in).

Ann R.

We’ve had a fantastic kitchen fitted by Ian Vitty and co very friendly and conscientious everything is working well and we have had lots of complements and it’s all down to Falcon, thank you Ian.

Val M.

Had fitted wardrobes and drawers installed. Brilliant job, cleaned up after themselves. Really pleased with them and will definitely use them again.

Christine M.

Falcon installed fitted bedroom furniture for me about 6-7 years ago and I have been delighted with it and, in fact, recommended them to friends who also used them. Recently I had a problem, well out of warranty, but Ian went out of his way to put this right. This is not a company who take your money and think their job is done. Their customer service, in my experience, is exemplary. Would definitely recommend.

mark J.

We used Falcon Kitchens for our previous kitchen which had lasted over 17 years and it was still in excellent condition but we wanted a new layout and appliances so we had no hesitation in going to them again. Ian the owner remembered us and we were warmly welcomed. He came out to measure up and listened to exactly what we wanted, which was to combine the kitchen and breakfast room into one larger kitchen. This involved the removal of some wall partitions and relocating a radiator. The design he created suited us perfectly. The removal of the previous units, the partition walls, the new plastering, new electrical wiring, new flooring and then the installation of the new units and appliances all went very smoothly and Kevin and the whole team did an outstanding job throughout. Ian kept in contact throughout to ensure everything was going well. We are so pleased with our new larger kitchen. A superb job all round - we would highly recommend this company.

Kerry W.

Falcon Kitchens fitted a kitchen for us in January. We are over the moon with it and would highly recommend them! The whole team, Ian, Neil, Kevin, Scott and the plasterers were all great. Professional and friendly and would happily use them again in the future. Ian's advice and experience when choosing the kitchen was invaluable. Overall a great team! Thanks Falcon Kitchens

david K.

We had a new kitchen fitted 2 years ago and are absolutely delighted with it, had an issue with a sink sometime later which was a bit of discolouring but they replaced it without a problem. Hats of to them a would strongly recommend them. Good quality, excellent workmanship and very professional.