Direct Factory Kitchens - Worksop

Ian G.

I very rarely write reviews, but I have to say what a fantastic experience I've had using this Company. From the very start me and my wife went into the showroom at Direct Factory Kitchens we were greeted by Richard who answered all of our questions and worrys we had. We left and thought about it for a couple of weeks then went back with more questions, after that we made an appointment for Richard to come to the house measure up then a week later gave us a price. It was for a full kitchen and utility, rewiring, moving radiators and roof insulation because our kitchen extends out and needed this. We agreed a price and booked a date to start, the kitchen was fitted by two really multi skilled fitters Dan and Lea who were very meticulous and worked all day without hardly a break. If I owned my own company I'd recruit these two lads straight away. Now my kitchen is fully fitted I couldn't have asked for any better. If you're in the market for a new bespoke kitchen I'd give this company a looking at.

Jill F.

Showroom lovely and staff from start to finish very helpful. Matthew designed the kitchen, spending a lot of time tweaking the design for us. We ordered a kitchen , bathroom and ensuite all arrived on time and accurate. One small issue with a sink pedestal, but immediately rectified. Excellent service, would highly recommend.

Stephen S.

If it wasn't for the fitter, Tommy and electricians, Jake and Evan, this would be a one star review. Their hard work, especially Tommy's, under extremely trying circumstances has been exemplary.
They have been left to do this due to the deficiencies of the design drawn up by Matthew. He has most definitely over-promised and under-delivered, leaving us deeply disappointed, tired and stressed. What should have been completed in just over two weeks, ran into almost the middle of a fourth week.
We can see no reason at all to give anything more than a two star review. This is almost entirely down to Matthew being unable to take responsibility for the situation, and trying to deflect the blame onto us.
At least the things that haven't been accomplished due to Matthews poor project management, have been reflected in our final bill.

Belinda L.

Just had a complete new kitchen installed by DFK. Richard listened to everything we wanted and produced a design beyond our wildest dreams.Absolutely amazing experience from design to installatiom to finished product. The entire process was so stress free and everyone involved was so brilliant. Communication was second to none. Every procedure was well co ordinated and all the trades involved were delightful. Fantastic quality and amazing value for money. Scott the fitter showed fabulous attention to detail . Highly recommend this company.

Nuala M.

Direct Factory Kitchens Ltd installed a new bathroom for me. They did an amazing job and I couldn’t have asked for anything better. They were so particular about the work and their installer, Dan, was the best that I have ever had. Delighted with the finished product and the level of fittings and bathroom furniture. A professional job. 5/5 and no complaints. I would highly recommend them .

Dennis H.

Richard took onboard what we wanted of our new kitchen and the end result is beyond our expectations, the bespoke kitchen works perfectly for us. Our kitchen looks amazing and we are delighted.

DFK's communication has been excellent keeping us informed every step of the way and everything was well planned, timed and coordinated.

A special mention to Ash and Rob who were so friendly, helpful and very patient. Professional from start to finish and nothing too much trouble. The quality of their workmanship is excellent. Their attention to detail of the installation was first class and they went the extra mile to ensure our kitchen was just how we wanted it. They made the whole experience as stress free as possible.

Ingrid H.

I am over the moon about the improvements in my kitchen. The materials used are excellent quality and have a high finish to them. The staff have all been very helpful and friendly and the work was undertaken with minimum fuss. An excellent sevice for the price

Chris B.

Brilliant service, quality of finished product is second to none - fitter did an amazing job couldn't tell he had been no damage to paint, no mess couldn't recommend more highly 👍