CBD KITCHENS LTD - Camberley

Kay R.

Firstly, it is important to state that we now have a beautiful kitchen/diner which we are very happy with.

Purchasing our kitchen from CBD was straightforward and Rob, who we initially worked with, really listened to understand our needs and consequently presented us with a great proposal for the kitchen which meant we would have much more space. We borrowed different colours of cupboards, worktops and splash backs to see them in situ to help make our decisions. We were advised that the kitchen would take at least 3 weeks to complete, which included the minor building works and the new flooring. 1 week was allowed for each of dismantling/preparation, fitting/finishing, and flooring, with the onyx worktop planned between fitting/finishing and flooring.

CBD work with a regular builder, fitter and flooring company, and they informed us that they would take the responsibility to liaise with these tradespeople & vendors for all the work to ensure the project would run smoothly. Not needing to project manage the kitchen installation was important to us as we both work full time during the week.

We did experience some communication breakdowns which could easily have been overcome if the project had been led a little more from CBD.

The builder & fitter that were used, worked in a systematic, efficient manner to a very good standard, and were very clean and tidy. Unfortunately the kitchen cabinets that were delivered and fitted were the incorrect size, which was only evident once installed and we found that items we specifically wanted to store in them did not fit. The supplier had delivered the default depth cabinets, but had specifically requested, and the order confirmed, that we wanted wall cupboards that were 5cm deeper. Frustratingly these all had to be removed, with new ones ordered and fitted, all of which added time to the installation, which had already exceeded the 3 week plan.

The company that fitted the onyx tops were clean and tidy, unfortunately the breakfast bar top had a hair line crack right across the top of the onyx which was only visible when it was placed in situ prior to fitting. This required them to remake it and fit the following week, which again added time to the overall installation, but to be fair to the company they did this without complaint and to a good standard.

In addition, early on, the flooring company called us to understand if the work was starting. Our clear expectation was that CBD were fully in charge of planning and arranging mobilisation, and would be contacting the flooring company once we placed our order. As a result of this, there was a 1 week hiatus after fitting the kitchen and before the flooring was installed as they no longer had fitters available in the week after kitchen fitting. This again added extra time as they were unable to follow on immediately from the fitting and building work.

The kitchen took c.6 weeks to complete. We are fortunate that we work from home, but this would have been a very different outcome if we were working away at an office.

Whenever there was an issue, on contacting CBD, they were quick to respond and resolve the situation. They are a pleasure to work with and we would recommend them to anyone who asks us. However communication needs to be really precise and understanding/expectations need double checking to ensure that everyone is on the same page. (Hence awarding a 4 Star Rating)

In conclusion, the quality of the kitchen is great, CBDs creative design and visioning of the space we had available was inspired. We love using the new kitchen. It is now a much more spacious and airy area to cook, and as it flows through to the dining room, it is a great space for eating and entertaining.

Franco C.

I highly recommend Larry Vince at CBD Kitchens Iver he is brilliant 10 out of 10 for customer service excellent designer as well he is not a pushy salesperson he made sure we were happy with everything he designed before we committed to buying he spent a lot of time with us he achieved exactly what we wanted the end result is stunning we love it thank you Larry and also a big thank you to Steve Garner the kitchen fitter his work is amazing if anyone wants to upgrade there kitchen go to CBD Kitchens EXCELLENT EXCELLENT EXCELLENT!!!!!!!!!!!!!!

Peter B.

Design process worked very well. Order process worked fine and installation was mostly smooth. The issues arose from the degree of coordination between installer, builder,flooring company, but the eventual outcome 7 months after beginning the process is stunning. We are very pleased with our new kitchen. CBD is a good company to do business with.

Sean K.

We recently purchased a new kitchen from CBD Kitchens in Frimley.
Larry & Robert were very helpful from the beginning, providing useful design ideas to make our build and the kitchen bespoke to our needs. We certainly benefitted from the many years of experience both have in designing and delivering new kitchens. They provided excellent support and customer service during and after the kitchen installation. Any problems were immediately rectified to make the installation as smooth as possible. We are very pleased with our new kitchen and would be happy to recommend CBD Kitchens.

Andrew P.

Would thoroughly recommend CBD KItchens. From the moment we walked in and Robert sat us down, listened to our requirements, and then spent time sharing and designing what we could get. He made many little recommendations that clearly would bring the kitchen to life and make it easier for us - a drawer for plates, etc - not just a bottom level cupboard difficult to reach for example.

We had Valentin fit our kitchen. I knew someone that had used him recently and had been impressed. He did not disappoint. Very thorough and considerate and did an excellent job with great pride in what he did - no quick "earn his money and depart"

Thoroughly impressive service all round. Thanks

Jan S.

I recently visited CBD Kitchens at Iver. Fantastic display of their products.
I spoke to Larry and he gave me some amazing ideas and advice on choosing my new kitchen.
Larry was very knowledgeable and inspiring. I left with some brochures to confirm what I would love in my dream kitchen and an appointment with Larry to visit my home and help plan it .
Thank you so much Larry.

josephine D.

No project such as new kitchen comes without problems but as it came they fixed and solved it as fast as they can. I now have a stunning kitchen . Thank you Larry , Hollie
And Stephen , who fitted the kitchen.

Mark D.

Very happy with our new kitchen from CBD. We got a huge amount of advice, patience and expertise from Larry, Hollie and James which helped us to get the absolute best from our new kitchen. Steve did a brilliant job fitting the kitchen expertly. Excellent service and product. Can wholeheartedly recommend CBD kitchens.