By Design (Cambridge)Ltd - Cambridge

Ian H.

By Design recently designed, supplied and installed our new bathroom. Throughout the entire process, the service we received couldn't have been better. The main reason we chose By Design was the fantastic support we received from Denis. He was with us every step of the way, from exploring various design options to regularly checking in on the fitting progress.

The team responsible for the fitting was extremely courteous and consistently went out of their way to ensure everything was being carried out as expected. They also made a special effort to minimize any disruption to our daily routines.

Thank you for providing such excellent service and for making our bathroom renovation a smooth and pleasant experience.

Martin S.

Our son & daughter-in-law suggested we contact Denis at By Design for our new kitchen, after their successful installation 3 years ago. We are pleased we did, as we are delighted with the result. German manufacture, with lots of neat innovations to make best use of our fairly limited space, and which didn’t stretch our budget. Denis has a wealth of knowledge, guiding us through the design process to a quality kitchen. We are pleased to recommend By Design. Mary & Martin South Cambridge.

Brandi L.

I'm thrilled with our new bathroom from By Design. The entire experience from the initial design through to completion was excellent. It was so reassuring having Denis managing the project. He'd stop in most days to make sure everything was on track and up to his high standards and to deal with any small issues that cropped up. All of the contractors they worked with were also excellent. The entire project ran smoothly and on time. And the finished room is beautiful! Just what we wanted. We'd definitely use By Design again.

Lee R.

We had By design completely redo our Kitchen and all bathrooms, both processes were slick and informative, project managed by Denis and or Mark, great set of trades who had pride in their work, 100% satisfaction with both jobs and results would 100 % recommend them for any Kitchens or bathroom projects.

John F.

We just wanted to say a very big thank you to everyone at By Design for providing such a beautiful bathroom last year (cheers Mark) and more recently our new kitchen - Sam, you managed our project from start to finish with ‘attention to every detail’ and never allowed us to worry about a thing! And the cheerful Ray, fitting everything (again with attention to every little detail) - we are so happy. Finally and just as important to us, we are very impressed with the lengths you have gone to, ensuring anything which was not perfect was replaced! You cannot buy that type of service so thanks again!! Jenny & John - Cambridge.

Anthony B.

Completely superb job on our bathroom, accomplished in spite of a number of hesitations and changes of mind on our part. Please would you compliment and thank both your own staff and also your various subcontractors? They were thoroughly professional, expert and speedy: and they were also extraordinarily courteous, considerate and careful in their work. Completely beyond our expectations.

John F.

Ordered our cupboard quickly and arrived in the store within a week. Then took them more then 2 months to arrange the fitter as they had agreed. Once fitted we realised it had the wrong hinges and after many emails and several months still not fixed. In the end we got the hinges fixed ourselves by going to the manufacturer direct. Perhaps they are better when you order a whole kitchen rather than just one cupboard?

Andy C.

We have been absolutely delighted with the service, quality and professionalism from ByDesign in every aspect of our new Kitchen and Bathroom. They always had time for us and any questions that we had, and tuned in quickly to our design likes and dislikes. We cannot recommend them enough. Thank you!