Bespoke Bathrooms Staffs Ltd - Stoke-on-Trent

Janet M.

We were recommended to BBS by a neighbour and we also checked the reviews which we were happy with. We meet Maz who talked us through what we wanted which was complicated as we wanted walls knocked down and a new kitchen too Maz and Kam were great they listened to what we wanted and liaised with KTF to make sure we got what we wanted. From planning the bathroom which is very small to also what items we wanted in our bathroom Maz was great and had some great ideas. Instillation was done by Adam and his team who was great working with he was very professional and knowledgeable, if we wanted something done in a certain way he made sure it was done and to a very high standard. The remodel and fitting had a couple of problems and unexpected things happening which were dealt with promptly and professionally which is always a good sign of a great company and experienced tradesmen we are very pleased with our bathroom and kitchen which looks way more expensive than it actually was, and makes our home look completely different. We would definitely recommend BBS and Adam to anyone looking for great products and expert fitting.

Alison B.

Very happy with the results of our bathroom refurbishment- can’t praise Maz, Shaun and all the team enough for their professionalism and courtesy. Very high standards in everything and great communications so we always knew what was happening.

Ann &. K. B.

Thanks to Maz and the team, we finally have the shower room I have wanted for a very long time. We were introduced to Maz at Bespoke bathrooms, by Darren and Shaun, who fitted our main bathroom several years ago. We were very pleasantly surprised by the show room and the help we received in making our decisions. Although it is a very small room, the final results make it look much bigger and it is far easier to clean. Nothing was too much trouble, from measuring to planning and the final fitting by Shaun and Darren went exactly to plan. Prices were reasonable and workmanship was outstanding as usual. Thank you once again.

tonymckenziecom

We had a few quotes and then visited Bespoke Bathrooms in Fenton Stoke on Trent. MAZ, the guy we met, specified the whole bathroom after listening carefully to our needs and was very attentive. A short while later he produced the plans and gave us a very competitive quote without affecting the quality of the bathroom. We accepted the quote and Adam and friends (the installers) came along and got down to business. While our bathroom was not a simple task, Adam and his helpers did a really great job and the final bathroom is as shown in the images... PERFECT! So full marks (5 stars) to Maz, Adam and the team at Bespoke Bathrooms for their really great completion of the bathroom. Recommended!

Jamie

We had a complete en suite re-fit completed by BBS in the late stages of last year. We chose BBS based on the solid reviews of the company and after meeting Maz and Kam in person we were sure we made the right choice.

Maz and Kam were very accommodating in terms of multiple changes we requested whilst waiting for an install date. They helped bring our dream to life and nothing we asked for seemed to be too much for them. They worked extensively on the design and helped with input as well as ensuring we kept to our budget.

We opted for a full re-fit with fully tiled walls including a feature wall, new shower tray, sink vanity, toilet, flooring etc. Warren and co took care of the fitting and overall did an impeccable job. Nothing was too much to ask with all work being completed to a very good standard and the team having respect and courtesy for our home ensuring they were clean and tidy.

Not everything was perfect, with some minor delays hampering progress extending the timeline out a little more than we would have hoped for, however, these things happen and the sign of a good business isn’t when things go right it’s how they deal with things when perhaps they don’t go right. Credit to Maz and Warren, since the install we had a minor problem with the toilet flush and Warren was out the next day to fix the problem. This for me is a huge selling point for BBS, because any company can deliver good work, but not all can ensure a wrap around service with a year warranty that they will deliver on and genuine urgency to fix things when they go wrong. This is one of the most important things for us because you can’t control every aspect of a renovation, some parts do fail beyond your control but ensuring they get put right quickly and effectively alongside the solid workmanship is a huge selling point for Maz and BBS.

Diane D.

Fantastic job from BBS.
Maz came out to measure up my old bathroom, then designed my new room exactly how I envisaged it including a false ceiling for spotlights. In the showroom we discussed tile, flooring and unit colours and designs until I was happy it would work, including little touches such as the shower recess for toiletries and the electric toothbrush charger.
My fitters worked really hard gutting my old room, re-building and checking small details with me whenever needed. I was out for much of the time they were there but felt very comfortable leaving them to arrive and lock up when I wasn’t in. At all times they were polite and courteous to both myself and my neighbours (I live in an apartment block)
The finished result is fantastic and just what I had hoped for.
Thank you Maz, Fanel and Aurel for a fantastic job
DD

Clare B.

UPDATE

As Google only allows me to post one review I’m providing an update to my original review below as Maz and the team have been back to complete our en-suite. Yet again we are absolutely thrilled with our bathroom. The service we received from Maz and our fitter Shaun was absolutely first class. Maz was yet again patient with my design ideas and was able to guide, recommend and design the perfect layout. Our fitting team were reliable, clean, friendly, polite and produced work to an extremely high standard. Special mention to our tiler who did an amazing, perfectly thought out job. So pleased thank you Maz and Shaun! *

Excellent service from Bespoke Bathrooms from start to finish. Maz was so understanding and patient during the planning stages, suggesting various options and helping us to keep within budget. Always remaining very responsive, polite and professional.

Our fitter Shaun and his team were equally as excellent. Shaun really did go above and beyond, we’re absolutely thrilled with the results. The installation was ran smoothly, the team were clean and tidy and it really did fly by. It was a pleasure having Shaun and the team in our home.

Thank you Maz, Shaun and Bespoke Bathrooms!

Sabrina N. K.

I'm totally in love with my new bathroom and made our dream come true. Maz and his fitters Fanel did a fantastic job. Definitely, I will be recommending to my friends and family if they are looking to renovate their bathroom. Thank you so much 💗