Bathroom Magic - Brierley Hill

David C.

Having used Bathroom Magic to replace our main bathroom toilet and basin unit last year we their prices are extremely competitive but this year instead of using our local plumber who doesn’t specialise in shower cubicles we asked Bathroom Magic to recommend some of their fitters to replace our bath with a walk in shower. We chose Richard Lillis as he seemed the most knowledgable and experienced. We had to wait till he was available and we’re certainly glad we did as during the installation he found the shower tray as delivered from the manufacturer was slightly bent but whereas someone else might have fitted it and said nothing he put the work on hold and ordered a replacement. Yes we had to wait until the replacement tray arrived but we now have the most beautiful walk in shower and are confident the work is high quality. Extremely well done Richard and Stuart of Bathroom Magic. We have no hesitation in recommending both Lillis Heating & Plumbing and Bathroom Magic to our family and friends.

Sue G.

The choice of products and the quality is excellent. The prices are fair and the Staff are really helpful. I would recommend you visit them if you are needing ideas help or different products to buy. I looked at many bathroom retailers and found exactly what I wanted and
Purchased all our accessories from them.

Samuel P.

Can I just recommend Bathroom Magic for their quality of service, great sales approach and patience with customers. We have been a nightmare since purchasing a toilet/sink unit, without realising the installation costs. We then decided to go for a full bathroom do-over. But things have come up personally and with the house that meant that financial priorities shifted, and haven't been able to commit to the c£5k cost of doing up a bathroom. However, I've felt absolutely no pressure from Stuart or the team who've held our purchase in-store for probably 4 months now. They ordered us a product too which they've agreed to refund, alongside the toilet/sink unit, so that we don't have the awkwardness of money being placed elsewhere and don't have to keep factoring in getting the bathroom done ASAP. I can see why the company is successful and has positive reviews.

We absolutely want our bathroom done in the near-ish future and will 100% be using Bathroom Magic for this when the time comes around in 2023, based on the service and understanding they have shown us, when they could have easily given us nothing or pressured us into a sale.

Sorry for being such a nightmare!

Amjad K.

Bought my bathroom from here and Stuart couldn’t have been more helpful, brilliant right from ordering through to fitting which was carried out by their recommended fitter Nev who was a dream to work with! Bathroom is looking stunning now and I’ve already recommended them and mate has got his bathroom from them all done and dusted. Thanks Stuart and Bathroom Magic! Wouldn’t go anywhere else now!

Matt C.

Ive used this company a few times over the years and so have my family, having recently moved home it was time to try them again. As always the service, installation and cost were superb. There are cheaper companies who do what bathroom magic do but you get exactly what you pay for, a premium service and top class installation, myself and my family wouldn't trust our home to anyone else

alison B.

Had a bathroom from here 5 & half years ago, costing altogether £8,500 had nothing but problems. We had to get trading standards involved and now we have had a leak coming from toilet, shop didnt want to know, neither did richard from lillis plumbing,so because it would have cost us more to take them to court we decided to pay the insurance excess,the leak has come through our living room ceiling having to have parts replaced & skimmed over & all our cupboards & floouring in bathroom have had to be replaced,word of warning once they have had your money they dont want to know, be very careful its extra stress you dont want, our review is stay very clear of bathroom magic.

Mandeep P.

Was really impressed with the showroom - was not expecting the level of quality !! The staff are really professional and very knowledgeable. If your looking for a bathroom suite with style than these guys are the people to see !

David R.

Visited the showroom 3 weeks ago. We left our details and were told a fitter would contact us to visit our property to measure for a new bathroom suite. We are still waiting, obviously they do not need the business. Shame as they seemed a genuine company.