Bathroom And Tile studio - Washington

claire E.

We’ve just had our bathroom and en-suite replaced by the Bathroom and Tile Studio and couldn’t be happier with the service received from the start to the end result. From the very first contact with both Alan and Stuart in the showroom we knew we would be in good hands. Our brief was met and budget was stuck to. There was no also pushy sales pitch like you get from most places which was lovely and to be honest quite refreshing not to be pounced on ! Stuart booked Alan in to measure up for us and then came up with some designs for us to look at and once we were happy we went ahead and booked a date. Our allocated fitters were Andy and David. We were absolutely given the best with these gents. They worked their socks off from start to finish and were so meticulous and absolute perfectionists. Fuelled by doughnuts, biscuits and endless coffee 😉 . Nothing was too much trouble and they were honestly a pleasure to have in our home. I think our dog became quite attached too each day waiting for his little game of play time! We are absolutely delighted with our beautiful new bathrooms. If you’re looking for someone to do your work look no further and get in touch with Alan and Stuart, rest assured you absolutely won’t be disappointed. Thanks so much for our beautiful updated rooms to all of you.

John N.

I have recently had my bathroom completely renovated, with the bath remove and replaced with a shower enclosure, new two door vanity unit complete with washbasin, new WC with concealed cistern plus new floor, walls and ceiling.
Alan came to my house to measure up and talked over various options then returned to shop where he designed the options we had discussed. This was all done free of charge with no pressure applied to buy. This was achieved with various changes to suit my budget. Alan was very patient with me and listened to my concerns
The Bathroom Studio then provided me with a bathroom fitter and I cannot praise David enough for his workmanship and attention to detail and discussed with me any small changes that were required.
All in all a perfect job

Keeley O.

Definitely the bathroom that keeps giving...problems! The initial bath was fitted with a crack. After a year of fighting this was replaced but it moved. After another year of complaints the bath was secured to the floor. It now only moves slightly. The grout never set properly so washed away which they think is normal.We had a leak to the sink and the toilet push button was broken on fitting. We have now had the toilet leaking only to find out the cistern is just propped in the cupboard and not actually secured to anything which had caused water damage. I have contacted the company and haven't even had a response after 10days. So much for a 10year guarantee. I have always given them the benefit of the doubt and not left a review but it has been a complete disaster from start to finish.

Helen

We have just had a new bathroom fitted and are completely delighted with it, from start to finish the bathroom and tile studio staff went above and beyond to get exactly what we wanted, Stu for sourcing everything we asked for, Alan for giving advice about our electrics, and the amazing fitters Andy and Dave were brilliant, working so hard. I can highly recommend the bathroom and tile studio.

Claire G.

My first interaction with Allan was lovely when I popped into the shop. Allan was lovely when he came to my home to measure my bathroom, but after this it all went down hill.

I went to the shop to pick the type of bath etc that I'd like. We spent a few hours down there and there were extensive notes taken.

6 weeks later I still have not received my quote. I asked on Facebook if I was ever going to receive the design back, which was met with a reply of an 'admin issue'

Allan then phoned me the next day advising a builder had broken his ankle, he Had been assisting the teams fitting the already paid for bathrooms. He had been asked for more information regarding my design (3weeks prior to my fb post). Allan had forgotten to give the information needed to get my design completed.

I was advised on Thursday, during the phone call that I would have my design within the next day. One week later and I am still waiting.

Obviously things happen that are out of our control but 6 weeks with no communication from the business with regards to my design or quote is ridiculous.

I'll be taking my business elsewhere.

Michelle C.

The Bathroom and Tile Studio were recommended to us by our neighbours. We were so pleased they were as we are completely delighted with our new bathroom. I still can't believe it's been done. A faultless process from start to finish. Stuart was excellent advising us of our options and bringing our design to life. Andrew and David worked so hard and were unbelievably calm. Rest assured, you'll be in safe hands with these guys, I can't fault them in any way. Thank you.

Steven M.

The whole experience was great. Stuart in the showroom took lots of time to allow me to decide what I wanted. He made several virtual designs so I could visualise the options and when I landed on what I wanted he worked hard to see if there were cheaper alternatives in the sales. Andy and Dave did the fitting and they were fantastic. There were lots of snags (none of which were their fault) but they worked extremely hard throughout and the finished product is absolutely beautiful. I smile every time I go into the room now.

Nicola H.

So happy with our bathroom. This company is professionalism at its best! The team of two who carried out the work were amazing from start to finish (Andy and David) kept us fully informed about all the work involved. They literally never stop from arriving to going home ensuring everything is safe and to a very high standard. They clean up after themselves as they go so minimal mess at all times. Stuart at the show room was equally as amazing. Talking us through all options and completing the plan. I would 100% recommend these guys without a doubt. They have even completed my parents bathroom and they are equally as pleased as we are. Thank you for doing a great all round job.