Hyperion Tiles - Ascot

Paul V. K.

They were wonderful. I was looking for some tiles they had in stock that weren’t available in another country (not being produced anymore). We explored whether they could ship them abroad for me and they went to great lengths dealing with their logistics partner. In the end, they even dug up a box of the tiles in question and another one of the newer one that’s replaced it and took a pic for me of the two next to each other. They had no issue with me going for the new one that I could get in Italy - they just said they were happy we found the solution together that was easiest, quickest, cheapest. All of this via WhatsApp, and in such a pleasant and helpful tone.

M H.

Fantastic experience in store. Huge selection of tiles to view in person. The customer service was fantastic, really helpful team and we felt comfortable taking our time going through each floor. They even went and got me a specific tea I asked for from the local Starbucks! Thanks again! I would highly recommend. The quality is high end and service top notch.

Emanuele B.

I recently received excellent customer service from the Hyperiontiles shop at Ascot. They truly understood my needs and went above and beyond to find the perfect product I had been searching for over the past week. Their kindness and gentle approach made the entire experience incredibly positive. Highly recommend!

Annette H.

I wish I had ordered my tiles from Hyperion tiles! I ordered from another company, and unfortunately many tiles were broken, which we only found out when our tiler started to use them several weeks later. I contacted the company who were completely unhelpful and said that the tiles had now been discontinued and nothing they could do. I searched online and after having no success with a couple of others, messaged Hyperion Tiles. I explained the situation and they were so helpful and eventually managed to source the tile for me. Their customer service went above and beyond- I am very grateful. Use them- you will not be disappointed!

Ian Y.

⭐⭐⭐⭐⭐

I recently purchased some beautiful tiles from Hyperion Tiles, and I couldn’t be more pleased with both the product and the customer service. There was a small glitch with the ordering process, but Laura went above and beyond to resolve it. Not only did she fix the issue quickly and efficiently, but she also took the extra step to call and personally explain the situation and solution. I was really impressed by this unexpected level of service! Outstanding support and quality products – I highly recommend Hyperion Tiles.

Christchurch C.

An excellent customer experience. It was great to discuss my tile needs with the experts there who offered brilliant advice before I made my final decision. I chose monochrome designer tiles in a chequerboard pattern and a black edging tile, all of which arrived extremely quickly – the tiles are brilliant quality and they have totally transformed my living room. I used an experienced tiler to install these for a professional finish.

Mandy D.

Fantastic shopping experience at Hyperion tiles. Phenomenal choice and they were happy to answer questions and give me recommendations. I choose from a new Italian collection which was dramatic and stylish. I choose a very dark blue geode design and was so blown away with the finished look and quality pow in the bathroom. Great price, exceptional quality and a very dramatic quality bathroom. Thank you Richard a team

Martin G.

Hyperion Tiles in Ascot is our go-to for all our flooring needs & I recommend them whole heartedly. We first purchased some tiles from Hyperion several years ago for our bathrooms & they look as good today as they did then. Earlier this year we decided to tile our porch & replace the carpet in both our lounge & family room with some hardwood flooring. Our first thought was to visit Hyperion Tiles for advice. We were greeted by Brandon who was first class throughout. He was helpful in recommending suitable products for the job, kindly offered a discount for multiple orders, & was great in both arranging deliveries & sorting out any minor niggles. Both professional & personable, I would have no hesitation in recommending Brandon & the business overall. Our downstairs is now totally transformed - thank you to Brandon & Hyperion Tiles generally. If you are local to the area, be sure to consider them for not just tiles but hardwood options as well.