180 Degrees Bar & Kitchen - Haywards Heath

Nishant A.

180 Degrees offers an unforgettable dining experience with breathtaking panoramic views and an extremely delicious brunch menu. The setting is absolutely stunning, making it a perfect spot for a relaxed and scenic meal.

The food was outstanding—well-prepared, flavorful, and beautifully presented. However, the service left a lot to be desired. There were mix-ups with the order, and the bill was incorrect, which took away from the overall experience.

That said, the food and views alone make this place worth visiting. If you’re willing to overlook some service hiccups, it’s definitely a spot to add to your list!

Mark

A fantastic meal with exceptional customer service, particularly from Justina.

From start to finish, the entire team was wonderful and made the brunch thoroughly enjoyable.

Justina was incredibly endearing and helpful, making the occasion truly special. Thank you so much! We are already planning on returning in the New Year.

Teckle C.

The 3 stars are purely because the food a delicious and the view is beautiful. Without that, it would have been 1 as the service is diabolical!
We booked as a birthday treat for a friend. We knew it was pricey but expected quality. Initially, things went well. We were shown to a table and had only just sat down before a better table became free, so we were invited to move.
The initial drink order was wrong, and my friend was brought a pint rather than a half. The waitress said she'd got it wrong but would only charge for the half (in fact the bill was for a pint!) We all ordered from the set 2 course menu, and asked for a side order of chips. We waited and waited and waited, and after chasing up our food were eventually given our main course. We reminded the waitress that we were waiting for chips, but they didn't come. We chased it up, they still didn't come. My friend finally went to the bar to chase it up again, and eventually they arrived, just as we were finishing our food!!
We were asked if we wanted desserts even though we'd already ordered them, but ordered some coffees to have with them. The coffee arrived promptly, but there was no sign of our desserts. We waited, and waited and waited (can you see where I'm going with this?)... chased it up, and eventually, having finished our coffee, 3 lemon possets finally arrived. Bearing in mind they had come from a fridge and only needed to be put on a plate with a biscuit, there is no reason it should take sooooo long!!
It had taken nearly 2 hours to serve and eat a 2 course lunch, which is ridiculous.
The staff were perfectly nice, but it was as though the waitress who served us immediately forgot what we'd asked for the second she walked away from the table. It wasn't particularly busy and there were enough staff.
As other people have said, we weren't at any point asked how our food was, we were just instantly forgotten and had to battle to get our meal!
Prior to writing this review, I've scanned previous ones and noted that there are quite a lot of complaints in recent reviews about service compared to a year ago. A few have been responded to with an apology, and 'please contact me to discuss' response. A couple have an 'I can't find your booking' response and no apology (my friend booked so you won't find my booking either!). However, despite the apologies, the service clearly hasn't improved, so nothing has changed.
It's a shame as the venue is lovely and the food was nice. For the price though, the service should be much much better. There will always be someone who's not happy, but I rarely complain and am fair in my reviews. It seems that the owners have no wish to improve the service despite the comments, and for that reason, I will also not be returning.

laura P.

First time visiting, came with a friend and did not read any reviews in advance, just came with an open mind. We had a beautiful evening, greeted by the owner had lovely drinks, food was amazing (had the pizza / pasta menu) just delicious. Then we took our drinks over to the sofas by the fire to finish off - perfect! Staff were all lovely, very warm and friendly. Atmosphere was great. Will definitely come back soon

Anushri P.

We are on our way to Brighton to enjoy the evening... On the way my husband brought me to this restaurant (25 miles from Brighton) and about an hour away from London.

To start with we had a cocktail - spicy chilli Margarita, which was to die for ... followed by some awesome starters and amazing mains. The customer service was just fabulous too - extremely helpful and welcoming.

We are definitely coming back with our girls.

Beautiful valentine's evening....

Deanna G.

Shocking service. Shown to our table. No drinks menu, then asked what we would like to drink and had to ask for a menu. We then ordered food and drinks at the same time. 20 mins or so later food turns up before the drinks. We had to confirm missing items from our order that hadn’t be delivered. No one asked how the food was or if we wanted any extras with our main. Waited for our table to be cleared and wasn’t asked about desserts. We had to get the attention of another waitress for the desserts menu. When it was delivered we were handed two spoons, no napkins and at this point all our drinks were empty. We were tired of asking for things so didn’t bother asking for an extra round. When they eventually cleared the plates we then had to ask for the bill. When the card machine was brought over the tip option confused mother in law and obviously we didn’t want to leave a tip. Not once were we asked how things were going, however other tables seemed ‘more important, or connected to the club’ than ours.

The food however was lovely, slightly cold but really tasty. However for the price I would have expected better service. For over £130 for the final bill of 3 drinks, 2 mains and 2 desserts, would have expected better service We had come for my partners birthday and the service put a damper on things. The view from the main dining room was lovely.

Oliver H.

First time here and such a lovely place. Very friendly staff and an amazing pizza by the fire.
Driving range was good value too. Highly recommended

SLN C. L.

Absolutely, here's a 5-star review for Niki and her team at 180 Degrees Bar and Kitchen:

⭐⭐⭐⭐⭐

I recently had the pleasure of experiencing Sunday lunch at 180 Degrees Bar and Kitchen, and it was nothing short of exceptional! Niki and her team have truly mastered the art of creating a dining experience that goes beyond expectations.

The Sunday lunch offered here is undoubtedly the best in West Sussex. The flavors, presentation, and attention to detail in each dish were remarkable. It's evident that the culinary team takes great pride in their craft.

Beyond the incredible food, the atmosphere at 180 Degrees is simply delightful. The ambiance is warm, inviting, and adds to the overall enjoyment of the dining experience. Niki and her team have succeeded in creating a space where patrons can savor not just the delectable cuisine but also the joy of being in a welcoming environment.

I highly recommend 180 Degrees Bar and Kitchen for anyone seeking a top-notch dining experience in West Sussex. A heartfelt thank you to Niki and her team for consistently delivering excellence!